JMR build: 2022.2.6.0
JMR behavior has become unstable in recent builds. Have done full uninstall and re-install, and problem persists. UI becomes unresponsive or broken (e.g., need to mouseover to see UI refresh, buttons don't have text, thumbnail of images show a big red X in the bottom left corner in home display, etc.).
JMR was stable, and it no longer is.
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Author: w73ad2e8vias
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Answers: 4, Votes: 0
Please provide details on what you are capturing, monitoring when this occurs and debug logs if possible https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
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Author: CRS
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
Additional info ... now seeing this old issue back, when exporting monitors to a file. We hadn't seen these types of issues in a while ...
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Author: w73ad2e8vias
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
I'm having a similar issue with the latest build. Monitors stop downloading and Jaksta becomes unresponsive.
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Author: Col Avsman
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0
NPOI is to do with the Excel export which is new in 2022.
Please provide debug logs and msinfo dump as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 showing the error.
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Author: CRS
Created At: 2022-05-20T20:41:52+08:00
Updated At: 2022-05-20T20:41:52+08:00
Views: 13
Votes: 0
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From Support Migration @ 08 May 2023 02:05
Votes: 0