Jaksta Media Recorder AUTO capture and Chrome 58.0.3029.81 (released 04/19/2017)

Jaksta Media Recorder AUTO capture and Chrome 58.0.3029.81 (released 04/19/2017)

Chrome 58.0.3029.81 (released 04/19/2017) has affected HTTPS scanning.  

When AUTO capture mode is switched on (and HTTPS/SSL monitoring is on in the settings), Chrome will fail to load HTTPS (secure) urls and report the error ERR_CERT_COMMON_NAME_INVALID.

This issue is being caused by Chrome changing its method of determining if a certificate is valid for a domain.

Chrome is now checking for a field in the certificate called "Subject Alternative Name".  This field is not in the certificates that JMR generates in the HTTPS scanner and hence the failure reported by this new version of Chrome.

Whilst we have fixed it here, it's now backlogged for release with the version 7 features which we are working hard on releasing within the next week.

Temporary solutions:

1. Use a different browser for AUTO captures that require the HTTPS scanner 

2. Turn off HTTPS scanning if you don't need to capture HTTPS content via Settings > Internet Downloads, Monitor HTTPS/SSL button

3. Revert Chrome to an earlier version.  

https://www.chrome-portable.com/index.php/google-chrome-offline-installer has download links to previous versions.

To disable Chrome auto update: On your Chrome browser's address bar, type in 'about:plugins' and hit ENTER. Find the plugin called 'Google Update' and click disable. Restart Chrome for the changes to take effect.

You will receive an update notification via JMR when version 7 is available. As always this is a free upgrade.

This is fixed and no longer and issue.

By Support Migration @ 12 Mar 2024 06:03